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IBC Bank Hours

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In 1966, IBC Bank was founded to meet the needs of small businesses in Laredo, Texas. It is the flagship company of Multinational Bancshares Corporation. There are currently 257 ATMs and 619 libraries spread in 87 communities. Many of the IBC Bank locations are providing banking service over the weekends.

IBC Bank signed a client partnership with J.D. Power is the world leader in delivering customer insights and analytics tools to businesses. J.D. This is something noticeable in the voice of the clients in many industries. The firm provides a complete data collection system for branch operation monitoring, customer relationship management, and managerial benchmarking.

2018 J.D. Power started assessing customer loyalty in IBC Bank's branch network in 2011. In this way, IBC Bank is conducting daily polls for market research and customer satisfaction.

Customers will receive emails or telephone calls asking them to complete a customer satisfaction questionnaire. Questionnaires are being distributed in both English and Spanish.

Like she put the theory in terms of "We Do More by more." The first and primary mission is to establish vital customer service. To achieve targets, an organization would need to perform customer satisfaction surveys to represent the people better. Customer Satisfaction Survey provides a point of view so people can use it to enhance branch and digital banking service efficiency.

The business invites all to take part in surveys. IBC bank is committed to providing excellent customer service to its customers. This way, she would be able to satisfy the demand and establish a robust IBC Bank Experience. 

 

Typical Hours of Operation

Mo 9:00 - 17:00
Tu 9:00 - 17:00
We 9:00 - 17:00
Th 9:00 - 17:00
Fr 9:00 - 17:00
Sa Closed
Su Closed

Locations: 164 locations in 10 states and 76 cities.

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  • Banks

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