Welcome to the Help Center! Below you will find answers to frequently asked questions, as well as short video tutorials on the latest KDID features. If you can’t find the answer to your question, you can contact the KDID team or Ask a Question. We are continuously working to improve your experience, so please check back soon for additional answers and features.

How do I...

Manage My Account?

  1. Click here.
    OR
    Click the "Log in" button featured at the top of every page.
  2. Click the "Request new password" tab on the User account page.
  3. Enter your username or email address.
  4. Click the "Email new password" button.
  5. Check your email.
  6. Click the link in the email (you will be directed to your account page).
  7. Enter your new password in both the "Password" and "Confirm password" fields.
  8. Click "Save."
  1. Click here.
    OR
    Click the "Log in" button featured at the top of every page on kdid.org.
    OR
    Click the "New Account" button in the Join the KDID Community block on the home page.
  2. Click the "Create new account" tab on the User Account page.
  3. Complete all required fields marked with a red asterisk, including: username, email address, and password.
  4. Click "Create new account" button.
  5. Check your email for a message from KDID_hub@qedgroupllc.com.
  6. Click the activation link in the email. (You will be directed to the KDID homepage and automatically logged in.)

From the home page:

  1. Enter your username and password in the Join the KDID Community block.
  2. Click the "Log in" button.

From the rest of the site:

  1. Click the "Log in/Create account" link located at the top of every page.
  2. Enter your username and password on the User account page.
  3. Click the "Log in" button.
  1. Log in
    If you are already logged in, access your profile page by clicking the "My account" link located at the bottom of every KDID page.
  2. Click the "Edit" tab.
  3. Enter your new password in both the "Password" and "Confirm Password" fields.
  4. Click "Save" at the bottom of the page.

Provide Feedback?

  1. Click "Contact Us" (located at the bottom of every page).
  2. Complete required fields
  3. Click "Send email" button.

What is...

KDID.org is a contractor-operated website funded by the U.S. Agency for International Development (USAID) Office of Microenterprise Development. This website was developed for interactive public use, it is not an official U.S. Government website, and therefore, does not necessarily state or reflect the views or opinions of the U.S. Government or USAID. Any data collected, maintained, or stored within this website is owned and controlled by The QED Group, LLC (hereafter referred to as QED), not USAID. Individuals seeking USAID information should visit the agency's official government website.

> View the full Privacy Policy

The KDID portal is currently in BETA. What does this mean? Although our site is up and running, we are still continuing to work on the functionality and usability of our many upgraded features, and the BETA site can be considered a "preview" of the final KDID portal.

KDID BETA allows users to test the functionality and usability of the KDID portal and to provide feedback for our web development and engagement team. During the BETA period, you may find the occasional error or glitch — and we want to know about it! Please email us your comments. Thank you in advance for your ideas to improve the KDID portal.

The Knowledge-Driven International Development (KDID) Portal is a family of websites established to help increase the overall effectiveness of development assistance by providing enhanced knowledge-sharing and learning opportunities to connect development practitioners and leverage innovation and good practice.

> Learn more